Privacy Policy

my529 is committed to safeguarding your privacy

This privacy policy sets out how my529 collects, uses, and protects personal information you provide while visiting this website or submit via mail or email. For more information about the services we provide, see the Program Description.

What personal information we collect

my529 gathers personal information, such as your name, telephone number, email address, billing address, IP address, U.S. Social Security or Taxpayer Identification Number, and date of birth from these sources:

  • Account Agreements or other forms you submit to my529.
  • my529’s website, by means of cookies, pixels and similar text files to recognize you.
  • Transactions with my529 or other institutions, such as banks and credit unions, that affect your my529 account.
  • Third parties that you designate to have access to your account(s).

How we use your personal information

We use your personal information to enable you to access and use our services on this website, and to transact business with you, including to establish and maintain our relationship with you.

Disclosure of your personal information

my529 does not sell information about a current or former account owner or beneficiary to third parties.

my529 restricts access to private personal information about an account owner to persons authorized to have access to such information or to employees who need to know such information to provide account services to the account owner.

my529 does not disclose any private information about a current or former account owner or beneficiary to anyone, except with his or her express permission, when needed to complete transactions, as required by law, or in other legally limited circumstances such as to prevent fraud or report suspicious activity.

my529 may share your personal information with others, such as:

  • Our affiliates, government entities, and regulatory bodies.
  • People or entities with whom you have requested us to share information.
  • Other third parties we use to support our services, including, for example, companies that provide us with technical support and assistance concerning this website, contractors and service providers, financial institutions that process payments, and banks or other organizations that require certain information to complete account changes you direct.
  • A buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of my529’s assets.

In instances when my529 discloses information about the account owner to an outside party, the outside party will receive only the information necessary to carry out its assigned duties, and only for that purpose. The outside party is required to treat the information as confidential.

my529 maintains physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information.

How my529 protects your privacy online

my529 uses some of the most secure forms of online communication available, including data encryption, Secure Sockets Layer (SSL) protocol, usernames and passwords, and site-to-user authentication. my529 uses extended validation (EV) certificate technology to guard against “phishing” attacks. Many internet browsers, such as Chrome, Firefox, Internet Explorer, and Safari, recognize my529’s EV certificate by displaying my529’s web address in green in the browser address bar.


This website uses cookies and pixels. By using this website, you consent to my529’s use of cookies and pixels in accordance with the terms of this privacy policy. Cookies and pixels are files sent by web servers to web browsers and are stored by the web browsers. The information in the files is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.

There are two types of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted or until they reach their expiration date. You may refuse to accept cookies by adjusting your browser settings. However, if you refuse to accept cookies, your website experience may be degraded. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit our website.

External links

This website may, from time to time, contain links to external sites operated by third parties. We will notify you when you are leaving our website for a third-party website. We are not responsible for these third-party sites or the content of such third-party sites. Once you have left this website, we cannot be responsible for the protection and privacy of any information that you provide. You should exercise caution and look at the privacy policy of any websites you visit.

Children under the age of 13

This website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website or on or through any of its features and do not make any purchases through the website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have information from or about a child under 13, please contact us as described below.

California residents

California Civil Code Section § 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, you may contact us as described below.

Contact us

If you have any questions or concerns regarding this privacy policy, please contact us at or by mail at:

PO Box 145100
Salt Lake City, UT 84114-5100

Please note that email communications are not necessarily secure. Accordingly, you should not include credit card information or other sensitive information in your email correspondence to us.

Changes to this privacy policy

my529 reserves the right to change this privacy policy. Any changes to this privacy policy will become effective upon posting of the revised privacy policy on this website. If we make material changes to this privacy policy, we will notify you by means of a prominent notice on this website prior to the change becoming effective.

Last updated: January 2024