Privacy Policy

my529 is committed to safeguarding your privacy

This privacy policy sets out how my529 uses and protects any personal information (personal information includes data, both public and nonpublic, that may be used to identify an individual).

Policy

my529 respects the right to privacy of an account owner/agent and beneficiary and recognizes my529’s obligation to keep account information secure and confidential. my529 maintains physical, electronic, and procedural safeguards to protect private personal information.

What personal information we collect

my529 collects nonpublic personal information about the account owner/agent, successor account owner/agent, and beneficiary from the following sources:

  • Account Agreements or other forms submitted to my529.
    o If an individual enters information on an online application or form, my529 may store the information even if the application or form is not completed or submitted.
  • Transactions with my529 or other institutions, such as banks and credit unions, that affect account owners’ my529 accounts.
  • my529’s website, my529.org (my529 may collect information automatically from account owners, using cookies and similar text files to keep track of their preferences).
  • Third parties designated to verify identity or prevent fraud.
  • Third parties that the account owner authorizes to provide information to my529.
  • Third parties that the account owner designates to have access to his or her account(s).

Personal information collected from any source may include, among other things, the name, address, U.S. Social Security or Taxpayer Identification Number, date of birth, and information about accounts at other institutions of the account owner/agent, successor account owner/agent, and beneficiary.

How we use your personal information

my529 does not sell information about a current or former account owner/agent or beneficiary to third parties. my529 also does not disclose any nonpublic private information about a current or former account owner/agent or beneficiary to anyone, except with express permission, when needed to complete transactions, or as required by law. Here are the details:

  • my529 restricts access to private personal information about an account owner/agent to individuals authorized to have access to such information, or to employees who need to know such information to provide account services to the account owner/agent.
  • To complete certain transactions or account changes that the account owner/agent directs, it may be necessary to provide identifying information to companies, individuals, or groups that are not affiliated with my529. For example, if an account owner/agent asks to transfer money from another financial institution to my529, my529 may need to provide certain information about the account owner/agent to that financial institution to complete the transaction.
  • In certain instances, my529 may contract with nonaffiliated companies to perform services for my529. Where necessary, my529 will disclose information about the account owner/agent to these third parties. In all such cases, my529 provides the third party with only the information necessary to carry out its assigned responsibilities, and only for that purpose. my529 also requires these third parties to treat the account owner/agent’s private information with the same high degree of confidentiality that my529 does.
  • Finally, my529 will release information if compelled by law to do so or in other legally limited circumstances (e.g., to prevent or report fraud or suspicious activity).

my529 maintains physical, electronic, and procedural safeguards that comply with federal regulations to guard nonpublic personal information.

For more information about my529’s Privacy Policy, please see my529’s Program Description.

How my529 protects your privacy online

my529 uses some of the most secure forms of online communication available, including data encryption, Secure Sockets Layer (SSL) protocol, usernames and passwords, and site-to-user authentication. my529 uses extended validation (EV) certificate technology to guard against “phishing” attacks. Many internet browsers, such as Chrome, Firefox, Internet Explorer, and Safari, recognize my529’s EV certificate by displaying my529’s web address in green in the browser address bar.

Cookies

This website uses cookies and pixels. By using this website, you consent to my529’s use of cookies and pixels in accordance with the terms of this privacy policy. Cookies and pixels are files sent by web servers to web browsers and are stored by the web browsers. The information in the files is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.

There are two types of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted or until they reach their expiration date. You may refuse to accept cookies by adjusting your browser settings. However, if you refuse to accept cookies, your website experience may be degraded. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit our website.

External links

This website may, from time to time, contain links to external sites operated by third parties. We will notify you when you are leaving our website for a third-party website. We are not responsible for these third-party sites or the content of such third-party sites. Once you have left this website, we cannot be responsible for the protection and privacy of any information that you provide. You should exercise caution and look at the privacy policy of any websites you visit.

Children under the age of 13

This website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website or on or through any of its features and do not make any purchases through the website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have information from or about a child under 13, please contact us as described below.

California residents

California Civil Code Section § 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, you may contact us as described below.

Contact us

If you have any questions or concerns regarding this privacy policy, please contact us at info@my529.org or by mail at:

my529
PO Box 145100
Salt Lake City, UT 84114-5100

Please note that email communications are not necessarily secure. Accordingly, you should not include credit card information or other sensitive information in your email correspondence to us.

Changes to this privacy policy

my529 reserves the right to change this privacy policy. Any changes to this privacy policy will become effective upon posting of the revised privacy policy on this website. If we make material changes to this privacy policy, we will notify you by means of a prominent notice on this website prior to the change becoming effective.

Last updated: October 2024